Team Leader / Senior Personal Assistant – Whitley Bay 30 hours per week (flexible) £15.25 - North Shields - NE29
Job Reference (c6e6f8f1)
We are looking for a reliable and well-organised Team Leader to join a small, established team supporting a young man with complex needs in his own home.
He is active and sociable, and requires consistent, well-judged support to remain safe and maintain his independence. This is a hands-on role, working alongside the team while also maintaining clear oversight of how support is delivered.
You will act as a link between the family and the team — ensuring agreed approaches are followed in practice, maintaining consistency, and feeding back clearly on what is working well and where adjustments are needed. You will not be working alone; this is a structured team environment.
Key responsibilities
- Work as part of the team delivering day-to-day support
- Maintain oversight to ensure care is consistent, appropriate, and supports independence
- Help establish and sustain clear routines that reduce uncertainty
- Keep records accurate and up to date
- Act as a clear point of accountability within the team
- Communicate regularly with the family, including raising concerns and sharing updates
Experience required
- Experience in care, including some responsibility for guiding or supporting others
- Confident with moving and handling (including hoist use), medication administration, and epilepsy awareness
- Working understanding of the Mental Capacity Act in practice
- Able to organise workload and follow through reliably
- Comfortable working within a family-led structure
Full UK driving licence preferred.
Personal qualities
Calm, consistent, and reliable, with good attention to detail and the ability to take responsibility and see things through.
This is a practical, team-based role suited to someone who can combine day-to-day support with maintaining clear structure and consistency across the team.
This vacancy will close once suitable candidates are appointed. Applicants must have the right to work in the UK.
Services
Meal Preparation
Personal Care
Domestic Care
Social + Leisure activities
Support to remain independent
Training
Moving & Handling
Understanding challenging behaviour
Transportation
Full UK driving license
Medical
Safe Administration of Medication
Continence Care
Epilepsy Awareness
Schedule, Pay & Hours
Time
Mon
Tue
Wed
Thu
Fri
Sat
Sun
ONA = Overnight Awake / ONS = Overnight Sleep